Last Updated: 14 September 2026
These Terms and Conditions govern your use of the BuildRegs website and the services provided by Residential Compliance Group Ltd, trading as BuildRegs.
By accessing this website, requesting a quotation, uploading drawings or documents, instructing us to carry out work, or purchasing any of our services, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms and Conditions, you should not use this website or our services.
BuildRegs is a trading name of Residential Compliance Group Ltd, a company registered in England and Wales.
Company Number: 17300658
Registered Office:
124 City Road
London
EC1V 2NX
United Kingdom
Throughout these Terms and Conditions, references to “BuildRegs”, “we”, “us” or “our” refer to Residential Compliance Group Ltd trading as BuildRegs.
For the purposes of these Terms and Conditions:
Building Control means the Local Authority Building Control department or Registered Building Control Approver responsible for assessing compliance with the Building Regulations.
Building Regulations Drawings means the technical drawings prepared for Building Regulations approval.
Client means the individual, company or organisation requesting or purchasing our services.
Documentation means all drawings, calculations, reports, specifications, schedules and other technical documents produced by BuildRegs.
Project means the construction works described in the information, drawings or documents submitted by the Client.
Quotation means the written fixed-price quotation issued by BuildRegs for the requested services.
Services means the Building Regulations drawings, structural calculations and associated technical documentation provided by BuildRegs.
Structural Calculations means structural engineering calculations prepared specifically for the Client’s project.
Website means www.buildregs.co.uk together with any associated webpages operated by Residential Compliance Group Ltd.
Client Materials means drawings, plans, photographs, calculations, reports, specifications, digital files and other materials supplied to BuildRegs by or on behalf of the Client, including material prepared by another designer.
CDM 2015 means the Construction (Design and Management) Regulations 2015, as amended.
Building Regulations Dutyholder Requirements means the requirements concerning clients, designers, contractors, Principal Designers and Principal Contractors under the Building Regulations 2010, as amended and applicable to the Project in England or Wales, taking account of relevant commencement and transitional provisions.
BuildRegs is an online technical design service specialising in:
Our services are available throughout England and Wales and are provided remotely using information supplied by the Client.
Unless expressly agreed in writing, BuildRegs does not provide:
Any additional services requested by the Client will require a separate written agreement.
Principal Designer services under CDM 2015 or the applicable Building Regulations Dutyholder Requirements are not offered or included in the Services. Our limited design appointment, cooperation obligations and statutory responsibilities are explained in section 11A.
Our services are based entirely on the information, drawings and documents provided by the Client.
The scope of work will be confirmed within the written quotation issued before work commences.
Unless specifically stated within the quotation, our services are limited to the preparation of Building Regulations drawings and/or structural calculations for the project described.
Any work requested outside the agreed scope may be subject to additional fees.
Descriptions such as “coordinated technical package”, “for Building Control” or “for your contractor” refer to the Documentation and design work included in the Quotation. They do not extend our contractual appointment to overall project design management or either Principal Designer role. Section 11A applies, including its provisions preserving statutory duties.
All quotations issued by BuildRegs are based on the information available at the time of review.
Quotations are prepared using the drawings, documents and project information supplied by the Client.
If additional information becomes available or the project scope changes before or during the works, we reserve the right to revise the quotation accordingly.
Unless otherwise stated in writing, quotations remain valid for 30 days from the date of issue.
A quotation issued by BuildRegs does not constitute a legally binding contract.
A contract between the Client and Residential Compliance Group Ltd is formed only when:
Until a contract has been formed, BuildRegs reserves the right to withdraw or amend any quotation without notice.
BuildRegs operates as an online business.
All services are delivered remotely using electronic drawings, photographs and project information supplied by the Client.
Unless specifically agreed in writing, our services do not include attendance at site, site inspections or physical measurements.
The Client acknowledges that all documentation is prepared without visiting the property.
The Client is responsible for ensuring that all information supplied to BuildRegs is complete, accurate and up to date.
This includes, but is not limited to:
The Client must notify BuildRegs immediately if any information previously supplied changes.
The Client must also comply with section 8A in relation to permission to use Client Materials and provide the dutyholder information reasonably requested under section 11A.
BuildRegs accepts no responsibility for delays, errors or additional costs arising from inaccurate, incomplete or misleading information supplied by the Client or third parties.
Before supplying Client Materials, the Client must ensure that they own the relevant rights or otherwise have lawful authority, including any necessary licences, permissions and consents, to provide those materials and authorise their use for the agreed Services. This includes materials prepared by an architect, engineer, surveyor or other third party.
Owning the property, paying for drawings, possessing a PDF or CAD file, or finding drawings on a public planning portal does not by itself establish all necessary rights. The Client should check the original appointment or licence and obtain any additional permission required for the proposed use.
By supplying Client Materials, the Client confirms that they are entitled to authorise BuildRegs, and the engineers and technical consultants engaged to deliver the Services, to store, copy, reproduce, annotate, develop and adapt those materials as reasonably necessary to review the Project, prepare a quotation and provide the agreed Services. This permission includes necessary sharing with the Project’s appointed designers, Principal Designer, contractors and Building Control Body for those purposes.
The permission is limited to the Project and the rights the Client is lawfully entitled to grant. It does not transfer ownership of third-party copyright or authorise use beyond the relevant licence. BuildRegs will respect restrictions disclosed to it and will not proceed with a use that requires further permission until that permission is established.
The Client must tell BuildRegs about any relevant restrictions, required attribution, licence conditions or dispute affecting the materials before the affected use takes place, and promptly notify us of any later change. We may request reasonable evidence of the Client’s authority, such as the relevant licence or written confirmation from the rights holder.
If the necessary rights are unclear or challenged, BuildRegs may decline to use the affected materials or pause the affected Services while the position is clarified. We will explain the issue and discuss any alternative information or permission required. Any additional work or charge must be agreed before it is incurred, and applicable cancellation and refund rights remain unaffected.
Copyright and other rights in Client Materials remain with their respective owners. This clause does not authorise BuildRegs to use those materials for unrelated projects or marketing, or remove our responsibility for our own unlawful use, negligence or breach of duty. BuildRegs will not knowingly use Client Materials in breach of another person’s rights.
All Building Regulations drawings and structural calculations are prepared solely on the basis of the information provided by the Client.
BuildRegs does not independently verify:
Where information supplied by the Client is later found to be inaccurate or incomplete, revised drawings or structural calculations may be required and additional fees may apply.
Where structural calculations form part of the agreed services, they will be prepared by suitably qualified structural engineers working on behalf of BuildRegs.
Structural calculations are prepared using the drawings, specifications and information supplied by the Client.
Unless otherwise agreed in writing, our structural calculations are intended solely for the project described within the accepted quotation.
Structural calculations must not be reused for any other project, property or construction works without our prior written consent.
Our Building Regulations drawings and structural calculations are prepared to assist with the Building Regulations approval process.
However, BuildRegs does not act as the Building Control Body and cannot guarantee approval.
Final approval always remains at the discretion of the appointed Local Authority Building Control department or Registered Building Control Approver.
Building Control may request:
Where these requests relate to the original agreed scope of works, BuildRegs will provide reasonable assistance.
Where Building Control requests arise due to changes in the design, inaccurate information supplied by the Client or additional works outside the original scope, additional fees may apply.
BuildRegs is engaged as a designer only for the technical design Services expressly described in the accepted Quotation. BuildRegs does not offer or accept appointment as Principal Designer under either CDM 2015 or the applicable Building Regulations Dutyholder Requirements. Our Services do not include acting as Principal Contractor.
These are distinct statutory roles. The CDM Principal Designer coordinates health and safety during the pre-construction phase. The Building Regulations Principal Designer coordinates design work in relation to compliance with the Building Regulations. Appointment to one role does not automatically establish appointment to the other.
BuildRegs remains responsible for carrying out its agreed design Services with reasonable care and skill and for meeting the statutory duties applicable to its work, including work undertaken by designers under its control. We will cooperate with the Client, appointed Principal Designer, other designers and contractors as required by the applicable legislation.
This includes providing relevant design information, considering how our design interacts with other design work, and raising relevant design risks or compliance concerns. Exclusion of a Principal Designer service does not exclude these responsibilities or transfer responsibility for our own design errors to the Client or another party.
Where the applicable law requires Principal Designer or Principal Contractor arrangements, those arrangements must be in place within the statutory timescales and involve persons with the necessary competence and actual control of the relevant work. The Client must cooperate in establishing those arrangements and provide the information reasonably needed to identify the responsible dutyholders.
Where another person is to act as Principal Designer, their appointment must cover the relevant stage of the Project and the work must genuinely be organised under that arrangement. An architect’s earlier planning appointment, or the fact that their name appears on a drawing, does not by itself confirm an ongoing Principal Designer appointment. Where the same person is intended to hold both Principal Designer roles, the roles must be identified separately and recorded as required by law.
Domestic clients are subject to specific statutory arrangements, including rules that can allocate duties to other dutyholders where the relevant conditions are met. The applicable rules differ between England and Wales and are subject to transitional provisions. Statutory duties can arise from the actual Project arrangements and control of the work, not only from a written appointment.
Nothing in these Terms overrides those rules, transfers to a domestic client duties that the law places on another person, or removes any duty that legally falls on BuildRegs. A statement in these Terms that Principal Designer services are excluded is not a substitute for lawful Project arrangements.
Before the relevant design Services begin, the Client must provide information reasonably requested by BuildRegs about the Project’s dutyholder arrangements. This may include the names and contact details of the appointed Principal Designer or Principal Designers and Principal Contractor, written confirmation of relevant appointments, and details of any previous designer who is no longer engaged.
The Client must promptly tell BuildRegs if an appointment ends, a dutyholder changes or responsibility for design coordination changes. BuildRegs will take the steps required of it to establish that the Client is aware of their applicable duties before starting design work. Receipt of payment or an automated quotation does not confirm that these arrangements have been verified.
BuildRegs will not knowingly start work on a contractual basis requiring it to provide Principal Designer services. If the proposed arrangements are unclear or would require BuildRegs to perform that role, we will explain the issue and seek suitable alternative arrangements before commencing the affected design work.
If the issue arises after work has begun, we may pause affected Services where reasonably necessary and discuss the arrangements required to continue. Any pause will be managed consistently with our existing statutory duties and any relevant safety obligations; it does not extinguish duties that have already arisen. We will explain any effect on the programme, agree any additional fees before undertaking extra work, and respect the Client’s applicable cancellation and refund rights.
The Client must not represent that BuildRegs has accepted either Principal Designer appointment merely because it has prepared drawings or calculations. Any suggestion that BuildRegs must be named as Principal Designer on an application, notice or declaration must be raised with us promptly so that the actual statutory position can be established. Nothing in these Terms permits an inaccurate declaration or refusal to comply with an applicable statutory obligation.
All drawings and structural calculations are prepared using the information supplied at the time work commences.
If the Client changes any aspect of the design after work has started, including but not limited to:
the existing documentation may no longer be valid.
Any design changes must be reviewed by BuildRegs before construction proceeds.
Revisions resulting from design changes may incur additional fees and may affect the agreed delivery programme.
BuildRegs provides technical design documentation only.
We do not supervise construction works or inspect workmanship.
The Client and appointed contractor remain responsible for ensuring that:
BuildRegs accepts no responsibility for:
The structural calculations and drawings should remain available on site throughout the construction works.
The allocation of construction responsibilities in this section is subject to section 11A and the applicable statutory duties. It does not exclude BuildRegs’ responsibilities for its own design Services.
Our drawings and structural calculations are based solely upon the information available at the time they are prepared.
We cannot be responsible for hidden or unforeseen conditions that may only become apparent during construction.
Examples include:
If unforeseen conditions are discovered, BuildRegs should be notified immediately.
Additional structural review or revised calculations may be required and additional fees may apply.
Unless specifically agreed in writing, our quotations do not include:
Any requested site attendance will be quoted separately.
All documentation will normally be provided electronically in PDF format unless otherwise agreed.
Our standard delivery period for typical residential projects is approximately 7 working days from:
Delivery times are estimates only.
Complex projects or delays caused by incomplete information may extend delivery times.
Where reasonably possible, BuildRegs will keep the Client informed of any anticipated delays.
Required project information includes any permission confirmations under section 8A and dutyholder information under section 11A reasonably necessary for the affected Services to proceed. We will identify any outstanding requirements and explain their effect on the programme.
Minor revisions requested by Building Control relating to the original scope of work are generally included within our fee.
Examples include:
The following are not included:
These will be quoted separately before additional work begins.
All fees are confirmed within the written quotation issued before work begins.
Our quotations are based on the information available at the time of review.
Unless otherwise agreed in writing:
Where the project scope changes after work has commenced, BuildRegs reserves the right to issue a revised quotation or charge additional fees for the extra work required.
If the Client wishes to cancel their instruction, they must notify BuildRegs in writing as soon as possible.
Refunds will be considered based upon the stage of work completed.
Where no work has commenced, a full refund may normally be issued.
Where work has commenced but has not been completed, a partial refund may be offered to reflect the work already undertaken.
Once Building Regulations drawings, structural calculations or other technical documentation have been completed and delivered to the Client, the service shall be considered fulfilled.
As our documentation is prepared specifically for each individual project, completed work cannot be reused or resold.
Accordingly, refunds will not normally be provided after documentation has been delivered.
Nothing within these Terms affects your statutory rights under applicable consumer protection legislation.
Subject to the existing rights of the Client and third-party rights holders, all intellectual property rights, including copyright, design rights and other proprietary rights in the original Documentation produced by BuildRegs, remain the property of Residential Compliance Group Ltd unless otherwise agreed in writing. Rights in Client Materials remain with their respective owners under section 8A.
This includes, but is not limited to:
Except as permitted by the Project licence below or by law, no part of the Documentation may be:
without the prior written consent of Residential Compliance Group Ltd.
Upon receipt of full payment, the Client is granted a non-exclusive, non-transferable licence to use the Documentation solely for the Project for which it was prepared. For that Project, the Client may make and share copies with Building Control, appointed designers and Principal Designers, contractors, fabricators and professional advisers as reasonably necessary for assessment, coordination and construction of the agreed works. Where the Client is a professional practice instructing us for its own customer, the licence also permits supply to that customer for the same Project.
This Project licence is our permission for those uses and does not require a separate request for each copy. It does not permit reuse on another project, sale as a reusable design or representation that the Documentation covers work outside its agreed scope. Any third-party material incorporated in the Documentation remains subject to the relevant third-party licence. Amendments to BuildRegs’ design must be reviewed in accordance with sections 12 and 17.
BuildRegs understands that the information submitted by Clients may contain confidential project information.
We will treat all drawings, documents, photographs and project information as confidential and will only use them for the purpose of:
Information may be shared only where reasonably necessary with trusted third parties involved in delivering the agreed services, including structural engineers and technical consultants working on behalf of BuildRegs.
These parties are expected to maintain appropriate standards of confidentiality.
Nothing within this clause prevents disclosure where required by law or by a competent authority.
Residential Compliance Group Ltd maintains Professional Indemnity Insurance in respect of the professional services provided by BuildRegs.
Our Professional Indemnity Insurance relates solely to the preparation of Building Regulations drawings, structural calculations and associated technical documentation.
The policy does not extend to:
Evidence of insurance may be provided upon reasonable request.
Nothing within these Terms and Conditions excludes or limits liability where it would be unlawful to do so.
Subject to the above, Residential Compliance Group Ltd’s total liability arising from the services provided shall be limited to the total fees paid by the Client for the specific services giving rise to the claim.
To the fullest extent permitted by law, Residential Compliance Group Ltd shall not be liable for any:
We shall not be liable for losses arising from:
Residential Compliance Group Ltd processes personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and our Privacy Policy.
Information submitted through the website or during the course of a project is used solely for legitimate business purposes, including:
Further information regarding the collection and processing of personal data is available within our Privacy Policy.
As BuildRegs operates as an online business, the Client agrees that communication may take place electronically.
This may include communication by:
The Client is responsible for ensuring that:
BuildRegs shall not be responsible for delays caused by:
Electronic copies of drawings and calculations shall be deemed delivered when transmitted to the email address supplied by the Client.
Residential Compliance Group Ltd shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control.
These circumstances include, but are not limited to:
Where reasonably practicable, we will notify the Client of any significant delay and resume performance as soon as reasonably possible.
BuildRegs may utilise trusted third-party providers to assist in the delivery of our services.
These may include providers of:
While we take reasonable care in selecting reputable providers, we are not responsible for interruptions or failures arising from services operated by third parties beyond our reasonable control.
The information published on the BuildRegs website is provided for general guidance only.
Whilst every reasonable effort is made to ensure that the information is accurate and up to date, Residential Compliance Group Ltd makes no representation or warranty, express or implied, regarding the completeness, accuracy or suitability of the information for any particular purpose.
Nothing contained on this website shall constitute professional advice or create a professional relationship until BuildRegs has accepted an instruction in accordance with these Terms and Conditions.
Clients should not rely upon information published on this website when making construction, engineering or legal decisions without obtaining project-specific advice.
Residential Compliance Group Ltd reserves the right to amend, remove or update website content at any time without prior notice.
Nothing within these Terms and Conditions shall exclude or restrict any statutory rights available to consumers under applicable legislation.
Where the Client is acting as a consumer, these Terms shall be interpreted in accordance with the Consumer Rights Act 2015 and any other applicable consumer protection legislation.
Where any provision of these Terms is found to conflict with mandatory consumer legislation, the relevant statutory provisions shall prevail.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any dispute arising out of or relating to these Terms and Conditions, the BuildRegs website or the services provided by Residential Compliance Group Ltd shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before commencing legal proceedings, both parties agree to make reasonable efforts to resolve any dispute through discussion and negotiation.
If any provision of these Terms and Conditions is found by any court or competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed severed.
The remaining provisions shall remain in full force and effect and shall continue to be valid and enforceable to the fullest extent permitted by law.
These Terms and Conditions, together with our Privacy Policy, Cookie Policy and Disclaimer, constitute the entire agreement between Residential Compliance Group Ltd and the Client relating to the services provided by BuildRegs.
They supersede any previous discussions, negotiations, correspondence, representations or agreements relating to the services unless expressly confirmed in writing by Residential Compliance Group Ltd.
No variation of these Terms shall be effective unless agreed in writing by Residential Compliance Group Ltd.
Residential Compliance Group Ltd reserves the right to amend or update these Terms and Conditions at any time.
The latest version will always be published on the BuildRegs website.
Any changes shall become effective immediately upon publication unless otherwise stated.
Clients are encouraged to review these Terms periodically before using our services.
Continued use of the website or our services following publication of revised Terms constitutes acceptance of those revised Terms.
If you have any questions regarding these Terms and Conditions or the services provided by BuildRegs, please contact us using the details below:
BuildRegs
A trading name of Residential Compliance Group Ltd
Company Number: 17300658
Registered Office:
124 City Road
London
EC1V 2NX
United Kingdom
Email: support@buildregs.co.uk
Website: www.buildregs.co.uk
By:
you confirm that you have:
When supplying Client Materials or instructing the Services, the Client also confirms the authority described in section 8A and acknowledges the limited design appointment and dutyholder provisions in section 11A. These confirmations do not waive statutory rights or disapply statutory duties.
If you do not agree with these Terms and Conditions, you should not use the BuildRegs website or instruct Residential Compliance Group Ltd to provide services.
End of Terms and Conditions
© 2026 Residential Compliance Group Ltd. All rights reserved.
BuildRegs is a trading name of Residential Compliance Group Ltd.
