Last Updated: 3 August 2026

Privacy Policy

Residential Compliance Group Ltd (“we”, “our”, “us”), trading as BuildRegs, is committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

Who We Are

BuildRegs is a trading name of Residential Compliance Group Ltd, a company registered in England and Wales.

Company Number: 17300658

Registered Office:
124 City Road
London
EC1V 2NX
United Kingdom

Residential Compliance Group Ltd is the Data Controller for the purposes of UK data protection legislation.

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us using the details provided on our Contact page.

Information We Collect

We may collect personal information when you:

• Visit our website.
• Complete an enquiry or contact form.
• Upload plans or documents.
• Request a quotation.
• Purchase our services.
• Contact us by email.

The information we collect may include:

• Name
• Email address
• Property address
• Project address or postcode
• Project description
• Architectural drawings
• Photographs
• Supporting documents
• Structural information relating to your project

We may also automatically collect certain technical information including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage statistics
• Pages visited
• Referring website

How We Use Your Information

We use your personal information to:

• Review your project.
• Prepare quotations.
• Produce Building Regulations drawings.
• Produce structural calculations.
• Communicate with you regarding your enquiry or project.
• Deliver our services.
• Process payments.
• Improve our website and customer experience.
• Maintain business records.
• Comply with legal and regulatory obligations.

We only process your information where there is a lawful basis to do so under UK GDPR.

File Uploads

When you upload drawings, photographs or supporting documents through our website, these may contain confidential project information including:

• Property addresses
• Architectural drawings
• Structural layouts
• Building dimensions
• Planning information
• Technical specifications

These files are used solely for:

• Reviewing your project
• Preparing quotations
• Producing Building Regulations drawings
• Producing structural calculations
• Delivering the services you request

All uploaded information is treated as confidential.

Sharing Your Information

We never sell or rent your personal information.

Where necessary to provide our services, information may be shared with trusted third parties including:

• Structural engineers
• Technical consultants
• Website hosting providers
• Secure cloud storage providers
• Payment service providers
• Professional advisers where required

All third parties are required to handle your information securely and only for the purposes for which it has been shared.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

Information may be securely stored within:

• Website hosting infrastructure
• Secure cloud storage
• Business email systems
• Customer relationship management (CRM) systems
• Internal business records

While we implement appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Deliver our services
• Maintain project records
• Respond to future enquiries
• Meet legal, regulatory or professional obligations
• Resolve disputes where necessary

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Cookies and Analytics

Our website uses cookies to improve functionality and understand how visitors use the website.

Cookies may be used to:

• Improve website performance
• Analyse visitor behaviour
• Measure website traffic
• Enhance the user experience

You may disable cookies through your browser settings at any time.

Further information is available in our Cookie Policy.

Your Rights

Under UK GDPR you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where appropriate.
• Request restriction of processing.
• Object to certain processing activities.
• Request transfer of your information where applicable.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page.

Third-Party Websites

Our website may contain links to third-party websites.

This Privacy Policy applies only to the BuildRegs website.

We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business operations.

The latest version will always be published on this page.

Your continued use of our website constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us through our Contact page or by emailing:

support@buildregs.co.uk